Adrienne,
I want to send you a heartfelt thank you and take a few minutes to provide feedback on your extraordinary service in helping bring key spaces in our new construction mountain home together.
In today’s world, it is very rare to work with someone who truly understands client service. Your willingness to problem-solve quickly, be creative, and maintain such a positive “can-do” attitude is, and was, exceptional.
Our project has been surrounded by vendors who have been disappointingly disrespectful and unprofessional. You have been the shining star of professionalism.
Our goal was to be proactive and ensure the cabinetry moved forward so our decisions would not hold up the build in any way. You understood my limited bandwidth to review everything and respected my time. You went above and beyond to make sure details were not overlooked—like researching specs for a steam shower generator! I also understood how busy you were, so working directly with me in the evenings, rather than waiting days for feedback from our design team, saved me hours of time and a lot of headaches. I am so grateful you humored me.
You were able to adapt to the way I processed the project—I had to absorb and think through the kitchen in phases—and every time I asked for a change, you did not hesitate, push back, or show any attitude. You provided prompt follow-through on changes and even improved upon my ideas. Your communication was clear, and you were incredibly quick to respond, another rare commodity today. I cannot speak highly enough about the quality of character you possess.
Adrienne, it has been a true pleasure partnering with you to create such wonderful spaces. You have most definitely been one of the bright spots in this construction project. Please don’t ever change how you conduct yourself, other than maybe not working so late into the nights!
You have my sincerest gratitude and appreciation. Thank you.
— J. Froyd - Arvada, CO